SHIPPING AND DELIVERY POLICY
Shipment Processing Time
Orders will be processed within 1–7 business days. Please note that no shipments will be made during weekends or holidays.
Shipping Rates
Shipping charges will be calculated at checkout based on your location and selected shipping method.
PO Box Addresses: Shipments to PO boxes can only be accepted within the United States, US Territories, and APO/FPO/DPO addresses.
Shipping Times
Shipping time depends on the option selected at checkout:
- United States: Typically 1–4 business days
- European Union: Typically 4–10 business days
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International Orders: Delivery times vary based on location
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). You can use this tracking number to monitor your package's delivery progress.
Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, taxes, or tariffs imposed by their country during or after shipment. Ledisa is not responsible for these additional fees, and any charges applied shall be the customer's obligation.
Accurate Shipping Information
Accurate shipping address and phone number are required. We are not responsible for late or missing shipments if incorrect shipping address information is provided.
If you discover that you have made a mistake with your order after it has been submitted, please contact customer support immediately at help@tryledisa.com. You must contact us as soon as possible to modify or cancel your pending order. However, we attempt to ship the same day that you order, so we cannot guarantee that we will be able to amend your order in accordance with your instructions.
Questions?
For any questions about shipping, please contact us:
Email: help@tryledisa.com
Customer Support Hours: Mon-Sat, 9:00 am to 5:00 pm EST
Ledisa LLC
Address: 24A TROLLEY SQ NUM 1149, WILMINGTON, DE 19806, United States
