Payment Policy

Thank you for choosing Ledisa. We are committed to providing a smooth and secure checkout experience.

Please review our payment policy below before completing your purchase.

Accepted Payment Methods

Ledisa currently accepts the following forms of payment:

  • Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay / Google Pay
  • Shop Pay

All payments are processed securely through our authorized payment processors.

Payment Authorization

When placing an order, your payment method may place a temporary authorization hold to verify available funds. This hold typically clears within a few business days, depending on your bank.

Orders will not ship until full payment has been successfully processed.

Currency

All prices listed on our website are shown in USD unless otherwise stated. If you are ordering internationally, your bank or card provider may apply additional currency conversion fees. These charges are not issued by Ledisa.

Billing Information Accuracy

To prevent delays or order cancellations, please ensure all billing details match your bank's records.

If discrepancies are detected, your order may be automatically declined by the payment processor.

Fraud Prevention

Ledisa uses fraud-detection systems to protect customers and our business. We reserve the right to:

  • Request additional verification if suspicious activity is detected
  • Cancel any order we believe may be fraudulent
  • Refuse service when necessary to ensure safety and compliance

Failed or Declined Payments

If your payment is declined:

  1. Verify your card details
  2. Check with your bank for authorization
  3. Try an alternative payment method

Orders are not held or reserved if payment is unsuccessful.

Subscription / Auto-Renewal Payments

For subscription plans, your payment method will be charged automatically on each renewal period.

You may cancel anytime through your account dashboard or by contacting customer support at help@tryledisa.com before your next billing date.

Taxes

Applicable sales tax will be calculated at checkout based on your shipping address, as required by law.

International customers may be responsible for customs duties, VAT, or import taxes, which are not charged by Ledisa and must be paid by the recipient.

Refunds for Returned or Canceled Orders

Refunds are issued back to the original payment method only. Depending on your bank, refunds may take 3–10 business days to appear in your account.

Please review our Refund Policy for full details on eligibility and processing times.

Payment Security

Your payment information is encrypted and processed through PCI-compliant systems. Ledisa does not store or have access to full credit card numbers.

Contact Us

If you have any questions about payments or billing, our customer support team is here to help:

Email: help@tryledisa.com

Customer Support Hours: Mon-Sat, 9:00 am to 5:00 pm EST

Ledisa LLC
Address: 24A TROLLEY SQ NUM 1149, WILMINGTON, DE 19806, United States